Bring program applications together and assign clear ownership.
Gosphinxlabs - Customer support software for nonprofits
Gosphinxlabs gives every supporter or participant a faster answer
Support software for nonprofit organisations to organise program applications, coordinate responses and keep every conversation in context.
Why now
Move from friction to momentum
Requests should not get lost
- ×Program applications arrive through different channels
- ×People repeat questions that were already answered
- ×Supporters and participants have no idea what is happening
Support with full context
- ✓Every request becomes an owned conversation
- ✓The whole team sees history and next steps
- ✓Updates reach people without being chased
Inside the product
What Gosphinxlabs does
Shared support inbox
Bring program applications together and assign clear ownership.
Saved knowledge
Turn proven answers into consistent, useful responses.
Status visibility
Let supporters and participants know what changed and what happens next.
Getting started
How it works
A clear path from first step to measurable outcome.
Connect channels
Collect incoming program applications in one team workspace.
Set ownership
Route each request by type, priority or account.
Learn from patterns
Use recurring questions to improve answers and operations.
Good to know
Questions, answered
Can several people work from one inbox?+
Yes. Assignment and internal notes keep collaboration clear.
Can we keep our existing support channels?+
Yes. The workspace is designed to bring current channels together.
Get started
Make every response feel informed and on time.
Reach out and tell us what you are working on.
See what we do→